Posts Tagged User Assistance

Development Techniques for User Assistance in Smartphone Applications

Posted 16 February 2011 by
Tagged As: , , | Categories: Technical Communications | 1 Comment

Joe Welinske

“Development Techniques for User Assistance in Smartphone Applications” was the title of the presentation given by Joe Welinske (WritersUA) at the February 15, 2011, meeting of the Puget Sound Chapter of the Society for Technical Communication. He shared some of his observations having worked with a couple companies developing user assistance for Apple┬« iPhone┬« applications.

Create software user assistance from system specifications

Posted 21 January 2011 by
Tagged As: , | Categories: Technical Writing | Leave a Comment

SecureSync from Iron Mountain

User assistance needs to match software as it was built, not envisioned. It takes time to create user assistance. A company wants to see a return on investment as soon as possible. There are considerations that must be made when creating the first version of the user assistance before the product is done.

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