Possession Sound Technical Communications, LLC

Experience

Bob Chapman

Bob Chapman has worked as a technical communicator for over 20 years in these industries:

• Software
• Telecommunications (mobile devices)
• Aerospace
• Adult education

The delivered products have included:

• Editing
• Instructional design and training (web-based training)
• On-line help
• Process and procedure writing
• Marketing communications

Recommendations

Society for Technical Communication (Senior Member)

These recommendations for Robert Chapman are from LinkedIn.

The first project mentioned by Barbara Calapristi and the project mentioned by Stacy Heinemann was the redesign of the AT&T Developer Website. I was the last of several editors used to complete this project.

Barbara Calapristi

“Bob has helped me out on two time sensitive, highly technical projects at AT&T in the Mobile Application Developer Program.

“The first project was a web site redesign and Bob was our favorite technical writer/editor. His writing was clean and informative. Because he had a true understanding of the subject matter, he was able to turnaround content quickly and accurately. His contribution helped us take our swim lane out of the red and into the green.

“Because of our great experience with Bob on the web site redesign, he was the first writer we contacted when we needed help with our Developer Summit. Again, Bob was a true professional. He provided excellent copy with minimal guidelines and took direction well. Not only were his deliverables just what we needed, his suggestions and sense of humor make him a pleasure to work with. Bob will be the first person our team calls when we need a writer.” December 21, 2010

Michael Magoon

“Bob and I worked together in the same group at Verizon Wireless. In my 12-years experience, Bob is one of the most technically-savvy Technical Writers that I have ever met. He is an expert at creating online courses using Captivate and other tools. If there was ever a technical problem, I knew that I could get excellent advice from Bob. Any company that wants a very writer with great technical expertise would be wise to hire Bob.” October 13, 2010

Stacy Heinemann

“Robert jumped into a project mid-stream and was able to not only pick up the work and deliver immediate results, but added such value to the client that it resulted in schedule recoveries and we were able to deliver on time. He is extremely personable, has deep knowledge of the subject matter and a supreme work ethic. I would definitely hire him again for another project.” July 8, 2010

Resume

Robert Chapman: Resume

Interested?

Contact Bob Chapman and Possession Sound Technical Communications, LLC, to discuss what can be done to fill your technical communications needs.